State Farm® Insurance Agent Paul Ricatto
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connie Rinaldi
March 12, 2026
"It is so nice and refreshing to have a full service insurance agency. Everyone in the office is friendly, knowledgeable and is there when you need them. We have been with Paul Ricatto for 20+ years. They are the best!"
"Thank you for the fantastic review, Connie! We are always here to help with your insurance needs here in Westlake Village . "
Anthonette Paboojian
March 10, 2026
"My husband and I have been with State Farm - Paul Ricatto's office for close to 30-years for our automobile, homeowner's and life insurance. The entire team, especially Windi and Casey are incredibly helpful, and the office runs a professional and proficient practice. We are extremely satisfied with the services they provide and will be lifetime clients. If you're looking for an insurance company who is fair and treats their clients like family, then look no further, Paul Ricatto and Team are hands down one of the best insurance companies you will find."
"Thanks so much for the fantastic rating, Anthonette! We are so glad you had a positive experience with us here on State Farm Agent Paul Ricatto’s Team. If there is anything we can do for you in the future, just give us a shout! "
Fred E
March 10, 2026
"if you're in Ventura, Los Angeles or Santa Barbara counties. This is the office you need to be dealing with . Everybody in the office is always wonderful. Anytime I'm stuck trying to understand what the insurance company is telling me they are always available for me to help understand and identify which is the proper direction I need to go. They definitely know all the places to look to help get you the best pricing on your insurance needs. Give them a chance to price out your insurance needs. You will not be disappointed"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Lindsay Moro
March 6, 2026
"Paul and Windi are absolutely AMAZING. They are beyond helpful when it comes to any insurance need, and will do whatever they can to put your needs first and help you in the best way possible. Windi is always so loving and happy and can brighten your mood instantly. I am so happy I switched from my original agent to their office - hands down the BEST decision my family and I have ever made. Now do yourself a favor and let Paul become your new agent and work with Windi constantly! You won't regret it."
"Thank you for taking the time to leave such a great review, Lindsay. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Brad Rote
February 26, 2026
"Windi was great as usual. Bundled my cars, house and motorcycle and saved me money."
"Thank you for taking the time to leave such a great review, Brad. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Bruce Nation
February 25, 2026
"I’ve never had any insurance agency work this hard to take of my needs. Thank you. They communicate with me often to make sure my needs are met and to make sure I’m not paying for anything I don’t need. They give me peace of mind."
"Thank you so much for the 5-star review of State Farm Agent Paul Ricatto’s Team! We deeply appreciate your kind words here in Westlake Village . "
John Conley
February 25, 2026
"I have been with Paul Ricatto and State Farm for longer than I wish to admit (decades). State Farm has always treated me with fairness and generosity. I have appreciated Paul's wisdom and knowledge when you need real answers and advice. That said, I have to pay special tribute to the Windy and Cassey who have been helpful above and beyond. They know their business and how to take care of their customers. Thank you for always being so patient with me and treating me with kindness. You are all appreciated more than I can express in this brief review. This is why you have been so successful for so long. My entire family has been protected over the years and for that, I thank you."
"Thank you so much for the 5-stars, John! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Ricatto’s Team anytime."
Amy Yeager
February 25, 2026
"I have been a client of Paul Ricatto’s State Farm office since 1993. The entire team are incredible, especially Windi and Paul. They explain my options and benefits thoroughly and are quick to act when I need to file a claim. I am beyond confident in their abilities and the value for the premiums I pay on the polices I carry with them."
"Thank you so much for the 5-star review of State Farm Agent Paul Ricatto’s Team! We deeply appreciate your kind words here in Westlake Village . "
Chris J.
January 30, 2026
"I seldom write reviews, in fact I think this may be my first on Google... ever. I used to be with another insurance company for auto and home coverage. Everything went fine, I'd get a bill and pay a bill, no claims... so I just sent them money every month and we never heard from one another. I bought a boat years ago, and my then 'good-hands' agent couldn't figure out how to insure my boat trailer. The boat was added to my policy but the trailer remained a mystery... how to insure it?! I was talking with a friend about my frustration and she suggested I call her State Farm agent. Fearing the sales pitch, I called anyway saying I'm a friend of a friend, do you know how to insure boat trailers? Windi replied yes of course. I explained what was going on and she offered to call my then-agent... and did. I received two phone calls. First from Windi saying I should be all set now and invited me to call her anytime... that she'd love to earn my business. The next call was from my then-agent, saying "we figured it out, you're all set". OK, done, right?! Over the next couple of days I pondered "we-who"? The 'who' already knew how to insure a boat trailer, it was Windi. The 'we' who claimed credit for figuring it out was my former insurance agency. Needless to say, I switched. Paul and Windi are seasoned insurance experts who offer me a service based upon my needs, not just coverage."
Michael Macri
May 2, 2023
"I have been insured with State Farm Paul Ricatto’s office for several years. His friendly and professional staff are always so helpful and I know that they always look out for my best interest. I have mainly worked with Windi, but have also worked with Casey. Both have been wonderful. They always promptly return my calls and they are so knowledgeable on all things insurance. I would highly recommend this office to anyone who is looking for a good insurance agency."
Sean Burnett
November 18, 2022
"Fantastic Service! My parents have used Paul for years and I have now used them for 20+ years. Always great service. Windi is the best!"
B E
August 29, 2022
"I switched from an online insurance company where it was hard to get service when needed. Windi is awesome! I can reach her on the phone within seconds and get excellent, quick, friendly service...whether it's a question or paying my bill over the phone. I am so happy I switched and would recommend this office highly!"
Bambi Corso-Steinmeyer
June 15, 2022
"Windi and Paul give their all to keep customers like me happy and making the right choices about my insurance needs. I highly recommend them as I have never experienced such a high level of customer service with an agent before."
Bianca Hammons
April 25, 2022
"Paul really takes care of his clients 👍🏼"
Brett
December 15, 2021
"Whether you're someone that just needs insurance on a new car or you have a large business with numerous assets that require coverage, Paul has the experience and knowledge to make sure you have the right policy in place for when that unfortunate time comes. Paul's staff, Windi and Casey, are always on top of their game and quick to respond to any of my questions about policy changes, options, additions/subtractions etc. You don't want to mess around with picking an insurance company and agent. Give yourself some peace of mind by being with the best -- Paul and State Farm."
Tana Carranza
December 7, 2021
"If you want personal service, attention to detail and people who genuinely care about you and your family then you need Paul’s State Farm branch. Windi has been a Godsend to me and helped me realize I didn’t have the best coverage for myself and my daughter. I feel safe in their hands!"
Mike Domokos
May 26, 2021
"We had an issue with a Safelite windshield repair. They damaged our truck and wouldn't fix the dent they caused with the "repair arm". I called Windi at Paul Ricattos's office and asked her advise. Within a day, she had called Statefarm, Safelite and even contacted the Safelite District Manager personally, and our dent was fixed immediately!! Now that's a company and employee going above and beyond! We have been with Paul Ricatto for over 40 years, and every time we have had a problem with any claim, this agency stepped in and took care of it. This is the best agent in the business."
"Mike..Glad to hear that Windi was able to take care of your issue! Thanks again for your business over all the years!! Paul & Windi."
Richard Yawn
September 22, 2020
"Been with Paul and his team for years!"
Scott Campbell
June 7, 2020
"I have enjoyed the insurance services from Paul and his great staff for more than 30 years. Paul, Windi and Casey are always responsive and are proactive when the need requires such. The consistency of delivery of service reflects the consistency and quality of the people. It doesn't matter what the problem is or when it occurs, they work to take care of it promptly. They make me feel like family and now do the same for my children!"
Michael Ricatto
January 11, 2020
"Best agent in town."
Angela Matthews
April 12, 2019
"I have had the privilege to have Paul Ricatto and his Very helpful staff to take care of all my insurance needs since 1996. Always very knowledgeable and Friendly service. In addition to always alerting me when there are different options for my situations and watching out for something I may have overlooked. Thank You Everyone for all your dedication and service for all these years."
Dharp Experience
March 3, 2017
"Great service friendly environment ask for Windi. This is a must stop on your qoute list"